At WEIL Hotel, we are committed to protecting the privacy and personal data of our guests, associates, partners, and all stakeholders. We believe privacy is a fundamental right and strive to maintain the highest standards of data security and integrity, in alignment with our core values and commitment to Environmental, Social and Governance (ESG) responsibility.
WEIL Hotel (201001024175 (907947-T), located at 292, Jalan Sultan Idris Shah, 30000 Ipoh, Perak, Malaysia, operates under WEIL Resources Sdn. Bhd. and is the data controller of the personal data collected.
This Privacy Policy applies to all personal information collected, used, and processed by WEIL Hotel in the course of delivering our hospitality services — including but not limited to stays, dining, events, marketing, and digital experiences. It covers all stakeholders, including guests, associates, vendors, suppliers, and partners, and applies across all touchpoints, whether online, offline, or through authorised third parties.
To ensure the accuracy, security, and proper use of your personal data, WEIL Hotel has implemented comprehensive physical, electronic, and managerial safeguards. These measures are continuously reviewed and updated to protect against unauthorised access, misuse, or disclosure. However, while we strive to uphold the highest standards of data protection, no system is entirely immune to risks. As such, WEIL Hotel shall not be held liable for any loss, misuse, or alteration of personal data arising from circumstances beyond our reasonable control.
1. Introduction
WEIL Hotel respects your privacy. This Privacy Notice explains how we collect, use, and protect your personal data when you browse or interact with our website at www.weilhotel.com.
2. Types of Data We Collect
We may collect the following data from your interactions:
Name, email address, phone number (via contact or booking forms)
IP address, browser type, device information
Cookies and browsing behaviour on our website
3. Why We Collect Your Data
Your data helps us to:
Respond to your enquiries and bookings
Provide a seamless and personalised user experience
Improve our services and website performance
Share exclusive offers or hotel updates (with your consent)
4. Use of Cookies
Our website uses cookies to enhance user experience, analyse site traffic, and support marketing activities. You can adjust your cookie preferences via your browser settings.
5. Third-Party Services
We may use trusted third-party tools such as Google Analytics, Facebook Pixel, and live chat widgets. These providers may collect data in accordance with their own privacy policies.
6. Data Protection
We implement strict security measures to protect your personal data from unauthorised access, disclosure, or misuse.
7. Your Rights
Under the Malaysian Personal Data Protection Act (PDPA) 2010, you have the right to:
Access and update your personal data
Withdraw consent at any time
Request deletion of your data (if applicable)
8. Contact Us
If you have any questions regarding this Privacy Notice or wish to exercise your data rights, please contact us at:
Email: enquiries@weilhotel.com
Phone: +605 208 2228
Notis Privasi Laman Web WEIL Hotel
1. Pengenalan
Hotel WEIL menghormati privasi anda. Notis Privasi ini menerangkan bagaimana kami mengumpul, menggunakan, dan melindungi data peribadi anda apabila anda melayari atau berinteraksi dengan laman web kami di www.weilhotel.com.
2. Jenis Data yang Dikumpul
Kami mungkin mengumpul maklumat berikut semasa anda menggunakan laman web kami:
Nama, alamat emel, nombor telefon (melalui borang pertanyaan atau tempahan atas talian)
Alamat IP, jenis pelayar, maklumat peranti
Cookies dan corak pelayaran di laman web kami
3. Tujuan Pengumpulan Data
Data anda digunakan untuk:
Menjawab pertanyaan atau tempahan anda
Memberi pengalaman pengguna yang lancar dan diperibadikan
Menambah baik prestasi laman web dan perkhidmatan kami
Berkongsi tawaran eksklusif atau kemas kini hotel (dengan kebenaran anda)
4. Penggunaan Cookies
Laman web kami menggunakan cookies untuk meningkatkan pengalaman pengguna, menganalisis trafik laman, dan menyokong aktiviti pemasaran. Anda boleh mengubah tetapan cookies melalui pelayar anda.
5. Perkhidmatan Pihak Ketiga
Kami menggunakan perkhidmatan pihak ketiga yang dipercayai seperti Google Analytics, Facebook Pixel, dan perisian sembang langsung. Pihak ini mungkin mengumpul data mengikut dasar privasi masing-masing.
6. Perlindungan Data
Kami melaksanakan langkah keselamatan ketat untuk melindungi data peribadi anda daripada akses, pendedahan atau penyalahgunaan yang tidak dibenarkan.
7. Hak Anda
Di bawah Akta Perlindungan Data Peribadi Malaysia (PDPA) 2010, anda berhak untuk:
Mengakses dan mengemas kini data peribadi anda
Menarik balik kebenaran pada bila-bila masa
Memohon penghapusan data anda (jika berkaitan)
8. Hubungi Kami
Sekiranya anda mempunyai sebarang soalan mengenai Notis Privasi ini atau ingin melaksanakan hak anda, sila hubungi kami di:
Emel: enquiries@weilhotel.com
Telefon: +605 208 2228
To maintain data accuracy and protect against unauthorised access, we have implemented physical, electronic, and managerial safeguards. These include access control systems, firewalls, encryption, staff training, and data protection policies.
While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. WEIL Hotel shall not be held liable for any loss, misuse, or alteration of personal information arising from such incidents beyond our reasonable control.
Why do we have this Policy?
Weil Resources Sdn Bhd (WEIL Hotel) is committed to conduct business ethically in compliance with the Malaysian Anti-Corruption Commission Act 2009 and all applicable anti-bribery and corruption laws.
WEIL Hotel does not condone any form of bribery and corruption. This Anti-Bribery Corruption Policy (“ABC Policy”) serves to provide guidance on how to prevent, deal with and combat bribery and corrupt activities and issues that may arise in the course of business.
Who does this Policy apply to?
This ABC Policy applies to all employees, directors (executive and non-executive) and any person who performs services for or on behalf of WEIL Hotel, which includes contractors, subcontractors, consultants, suppliers, agents, intermediaries and representatives of WEIL Hotel (collectively, “Applicable Persons”).
What must you NOT do?
Anti-bribery and corruption laws make it illegal for any person to:
(a) give, promise or offer to give to any person, whether for the benefit of that person or of another person; or
(b) solicit, receive or agree to receive for himself or for any other person,
any gratification as an inducement, reward to do or forbear from doing anything in respect of any matter or transaction, whether actual, proposed or likely to take place.
Accordingly, you shall not at any time:
•Offer, promise or give anything of value in order to obtain or retain any personal or business advantage.
•Request or accept anything of value that might influence your objectivity in carrying out your employment / business.
“Things of value” that could be perceived as bribery or corruption can take many forms (including monetary, services, donation, employment, discounts or in kind).
The laws on anti-bribery and corruption are very wide and cover activities carried out or merely offered, whether directly or indirectly.
For example, Mr. X is an employee in the Sales Department at WEIL Hotel and is charged with an offence for making improper payments to an official. Mr. X will be held liable if:
Carried out, offered, promised or agreed. Mr. X made such improper payments, or merely offered to make such payment even though such payment was subsequently not made; it is enough that the payment was offered directly or indirectly. The improper payment was made by him directly to the official or through a third party agent.
The above is only an example to emphasise that a mere offer or a bribe made through a third party is sufficient to constitute a breach of the anti-bribery and corruption laws.
There is no difference whether the bribery or corrupt activity is carried out within or from Malaysia, or otherwise.
What are the penalties?
Engagement in any bribery or corrupt practices or activities will result in severe negative consequences. The Applicable Person may face disciplinary actions by the employers and prosecutions by the relevant authorities which may include fines and imprisonment up to 20 years.
What else should you do?
All Applicable Persons are responsible for refraining from and preventing any instance of bribery or corruption, and for reporting any concern or suspicion so that WEIL Hotel can identify the risks and conduct investigations as may be necessary. Reports of any concern of suspicion may be made to the Human Resources Manager:
Human Resources Manager
292, Jalan Sultan Idris Shah
30000 Ipoh, Perak
Malaysia.
Email: yvonne.looi@weilhotel.com
If you have any doubt, you should contact the Human Resources Manager immediately.
This form is for associates of WEIL Resources Sdn Bhd or third parties to report any suspected misconduct, illegal acts, unsafe practices, or breaches of company policies at WEIL Hotel. Your information will be kept confidential, and you are protected against retaliation for reports made in good faith.
Please click the LINK to proceed.